Information Technology

Psychiatry IT provides support to over 135 University owned computers and over 140 computer users (August 2016) on the Psychiatry network.  We also assist all department members with finding computing resources that match their needs and situation.

Please see the menus for commonly requested information or contact us if you can’t find what you need.

Psychiatry IT Service bulletins

8:40am Jan 25 File server is running now, P and U drives are back. – Date Posted: January 25, 2017
We finally get a hold of MedIT (opens at 8:30am) and our file server is running again, P & U drives are back. Please kindly email us at psychiatry.it@ubc.ca if you still have further issues on this, thank you!

6:30am Jan 25 Major File server is currently down, no P and U drive at the moment – Date Posted:
No P and U drive is available at the moment, one of our major server (hosted by MedIT) is not working at the moment, we have contacted MedIT with high priority on this. Please kindly let us know if you have any questions or issues on this by emailing psychiatry.it@ubc.ca, thank you!

December 3 Detwiller Pavilion Electrical Shutdown – Date Posted: November 24, 2016
On Saturday, Dec 3, 2016, the Detwiller electrical automatic transfer switch will be replaced and there will be two, 10 minutes, interruptions to the electrical power supply: one interruption between 6 am to 7 am and one again between 7 pm to 9 pm. The Detwiller elevators will be shut down for approx. 15 minutes […]

Major UBC Computer and Phone Network Outage on August 6 – Date Posted: July 28, 2016
The UBC Network Management Centre (NMC) will be doing a major network upgrade, between 9:00 AM and 5:00 PM, on Saturday August 6.  All services relying on network connectivity, in the David Strangway building, including telephones, wireless networking and wired networking, will not be available.  In addition, P: and U: drives (seen as ‘Division’ and […]

New auto-mapped printers – Decommission of two old print servers “psyt0947” and “psyt1088” – Date Posted: May 5, 2016
Applies to: Psychiatry IT supported computers only – We will be retiring and turning off our two old major servers (psyt0947 and psyt1088) soon; please start using below auto-mapped shared printers from now on.   Det – Admin – Lexmark on psyt1556v Det – Mood – MDC on psyt1556v Det – Ogrodniczuk – Lexmark on […]

Server outage, Sunday, March 13 @ 14:00 to 19:00 – Date Posted: March 10, 2016
Applies to: Psychiatry IT supported computers only – Battery replacement, for our UPS system, on Sunday, March 13 @ 14:00 to 19:00 will mean; you can’t print to some networked printers. logons to your computer may take up to one minute. your Sophos anti-virus client may not get updates from our Sophos server.

Printer outage, Saturday, Feb 20 @ 11:00 to 15:00 – Date Posted: February 1, 2016
Applies to: Psychiatry IT supported computers only – Replacement of an aging network switch, on Saturday, Feb 20 @ 11:00 to 15:00 will mean; you can’t print to some networked printers. logons to your computer may take up to one minute.  

Interruption of P: (division) and U: drives Saturday Nov. 14 – Date Posted: November 13, 2015
Applies to: Psychiatry IT supported computers only To facilitate repair of a malfunctioning (Faculty of Medicine) server management system, our connection to P: (division) and U: drives will be interrupted for 10 minutes, at sometime between 9am and 10am on Saturday Nov. 14   Please close any open files during that period.

P: Shared Drive will be intermittent on Tuesday, November 10 from 8:00 p.m. to 11:30 p.m. – Date Posted: November 10, 2015
Network and server maintenance on Servers (Serviced by MedIT) – Tuesday, November 10, 8:00 p.m. to 11:30 p.m. Access to network services including network drives, printing and internet will be intermittent on Tuesday, November 10 from 8:00 p.m. to 11:30 p.m. while we perform maintenance. You may be unable to access network file shares, print and […]

FASmail and SharePoint 2013 login issues, July 27, 2015 09:50 PT – Date Posted: August 5, 2015
UBC FASmail and SharePoint authentication issues have been resolved. If prompted for a username or password or if the email client is still failing to connect, please restart  the email client application.