UBC Network Outage December 27
UBC Information Technology routinely conducts maintenance on its services and systems throughout the year. Maintenance activities on enterprise systems that are known to have a high impact on stakeholders are scheduled during periods when the impacts are most reduced. During the December break UBC IT will be conducting maintenance on December 27, 2012 that will have impacts on network connectivity to the wired and wireless networks as well as the Virtual Private Network (VPN). On Wednesday December 27, 2012, UBC will be completing core network maintenance between the hours of 5am and 5pm, and we do expect there will be network connectivity impacts during this period. The following activities will be taking place:
1) Between 5AM and 10AM Dec 27, work will be done on core wired network components. During this period network outages will take place, affecting most of campus including point of sale systems and the Virtual Private Network (VPN) service.
2) Between 10AM and 4PM Dec 27, work will be completed at the UBC Okanagan campus on the core network, with minimal expected impact
3) Between 1PM and 5PM Dec 27, work will be completed on the UBC wireless network affecting all locations, including Robson Square, UBC Okanagan, and Hospital locations. We expect a 20 minute complete outage during this period, with possible periods of interruption throughout the entire maintenance window
We anticipate that there may be impacts for some people working on campus however these activities are important to help resolve some issues that have the potential to disrupt campus connectivity and are critical to ongoing operations.
Computer System Coordinator | Dept. of Psychiatry | Information Technology
The University of British Columbia | Pt. Grey Campus
Room 2C1 – 2255 Wesbrook Mall | Vancouver, BC Canada V6T 2A1
IT Support Desk;
Please include your computer’s asset number (bottom of notebooks), with any requests.