This message was sent on behalf of Dr. Mike Allard, Head, Department of Pathology and Laboratory Medicine and Chair of the Future of IT in the Faculty of Medicine Steering Committee, to all faculty and staff in the Faculty of Medicine.
In January 2015, the Faculty of Medicine started a comprehensive review of IT support, called the “Future of IT”. The goal was to better align IT services with the mission of the Faculty.
I am pleased to announce that the Findings and Recommendations developed as part of this review have been endorsed by the Faculty Executive and Committee of Department Heads & Schools Directors.
The project team consulted with groups across the Faculty to understand their technology needs and challenges. Key issues included: inconsistent or inadequate delivery of IT services; a lack of focus on research computing; lack of visibility into IT expenditures; inconsistent and uncoordinated IT governance; and insufficient engagement of individuals and groups in IT decision-making.
To address these issues, the Steering Committee recommended developing a “federated” model for IT. The federated model aims to balance centralized and decentralized IT decision-making, reflecting the need to have some centralized services to enable efficient and effective use of resources, while also allowing a high level of autonomy for units.
The model is supported by seven recommendations:
- Align the provision of and access to IT services to meet the Faculty’s needs.
- Develop and implement an IT service delivery model to directly support research.
- Create a responsive, transparent, and accountable governance structure to manage IT within the Faculty that balances central and autonomous decision-making and has linkages within the University.
- Evolve the governance structure and create operational forums to best support partnerships external to the University such as Health Authorities and the Ministry of Health.
- Establish standard service costs and financial tracking and reporting consistent with best practices that will support benchmarking and continuous improvement.
- Ensure that IT investments align with the Faculty’s vision, mission, and strategic commitments.
- Develop a framework for engagement with individuals and groups.
For information about the impact of these recommendations, please see the Frequently Asked Questions.
Next Steps: IT Governance
Implementation of the recommendations has started with the establishment of an IT Governance Committee (ITGC) in the New Year. The ITGC will be an advisory body to the Dean that will provide recommendations about the direction of IT in the Faculty.
Thank you to those who participated in the Future of IT initiative. We look forward to continued input as the recommendations are implemented.
Please send any questions or comments to firstname.lastname@example.org.
Dr. Mike Allard
Head, Department of Pathology and Laboratory Medicine
Chair, Future of IT in the Faculty of Medicine Steering Committee