Information Technology

Psychiatry IT provides support to over 140 University owned computers and their users (Nov 2019) on the Psychiatry network.  We also assist all department members with finding computing resources that match their needs and situation.

Please see the menus for commonly requested information or contact us if you can’t find what you need.

Psychiatry IT Service bulletins

Internet Security Risk – Heartbleed Bug – Date Posted: April 10, 2014
A serious security risk called the “Heartbleed Bug” has been detected on the Internet that can put your private information at risk, regardless of which operating system your computer or smartphone uses. Please check the list at http://mashable.com/2014/04/09/heartbleed-bug-websites-affected/ for commonly used web sites (e.g. gmail, dropbox & facebook).  If you have used any sites, in […]

Computing in the Centre for Brain Health – Date Posted: February 18, 2014
Several Psychiatry department members have mentioned, in corridor conversations, that they will be moving to the Centre for Brain Health Building and would like to continue having Psychiatry IT supported computers with access to P: drive. A combination of factors, including “hot-desking”, will make computer networking difficult, so we need to plan and test, in […]

Account Re-Activation – Phishing Attempt – Date Posted: January 7, 2014
 

David Strangway Building network failure – Dec 3 12:40pm – Date Posted: December 2, 2013
NOTE: The following applies to all computers that logon to the D_Psychiatry or psychiatry.ubc.ca network, in the David Strangway Building. It also applies to CIHR contract supported computers. Self-managed computers and computers in other buildings should not be affected. A critical piece of networking equipment, in the David Strangway Building, has failed.  This equipment provided […]

Sat, August 10, Server shutdown – Date Posted: August 1, 2013
On Saturday August 10, Faculty of Medicine IT staff will be doing some network and virtual server maintenance from 6:00am to 2:00pm. The following Psychiatry services will not be available, during that time: – P: and U: drives – Printing to shared Xerox copiers in Detwiller, DHCC and Strangway buildings    

2013.07.24 – Shared printer renaming – Date Posted: July 24, 2013
The departments shared printers have been renamed, to make their identification easier.  New names, that start with the building name abbreviation, will show after you restart your computer  To get rid of the old printer names; Windows 7 Click Start, type “Devices and Printers”, then press Enter For any of the printers listed below, right […]

New Xerox Workcentre Copiers – Date Posted: July 11, 2013
The shared Xerox multifunction copiers in GLDHCC, Detwiller and David Strangway buildings will be replaced on Friday June 28.  As a result, Psychiatry IT is installing new printer drivers, on your computer, during the logon that you are currently completing.  The new printer may take as long as 5 minutes, to show up. Please look […]

Sat. June 15 server shutdown – Date Posted: June 12, 2013
Due to UBC IT network switch upgrades in the Life Sciences Centre building currently scheduled for Saturday June 15, the Faculty of Medicine IT will be shutting down all virtual servers hosted in the LSC datacenter. The outage window is from 6a.m. to 6p.m. Psychiatry leases two virtual servers, from MedIT and anticipates impacts to […]

Detwiller network switch upgrade – Date Posted: March 14, 2013
Computer network switches, in Detwiller Pavilion, will be upgraded on March 26 and 27, 2013. The upgrade will take place between 12 midnight and 4:00am on both dates. We anticipate only a brief inturruption of network connectivity, but it would be best to simply have your computer turned off, on these two occasions.

UBC Pt. Grey network – Date Posted: September 20, 2012
The UBC network is currently experiencing difficulty connecting to external sites. The network management department is working on the issue; currently with no expected time to resolution.