Information Technology

Psychiatry IT provides support to over 140 University owned computers and their users (Nov 2019) on the Psychiatry network.  We also assist all department members with finding computing resources that match their needs and situation.

Please see the menus for commonly requested information or contact us if you can’t find what you need.

Psychiatry IT Service bulletins

FMS Management Systems Portal – Logon Issue (Your session has expired) – Date Posted: March 24, 2011
Please click “Reset” in “Reset Internet Explorer Settings” under Tools/Internet Options/Advanced in your Internet Explorer. Re-enable your Add-ons if it is not working. Open: 2011.03.24 01:00PM

UBC Exchange 2007 E-mail Service is unavailable – Date Posted: January 10, 2011
UBC IT Exchange 2007 email service is experiencing a service interruption. The estimated time to resolution is unknown. Please visit call 2-4115 for the latest status. Resolved: Resolved by UBC IT same day at 3:30pm

One Major Server is down – Date Posted: January 1, 2011
Server down will affect our print services and program services like Sophos,SPSS, Prism5, etc… Resolved: 2011.01.01 06:30AM

Technical Support Request Portal http://PsychIT is not working (Psychiatry computers only) – Date Posted:
Please use to submit request instead Resolved: 2011.01.01 06:30AM

Detwiller Xerox Open Copier printing – Date Posted:
Please choose Xerox WorkCentre 7675 “on psyt0591″ before printing Open: 2011.01.01 06:30AM

UBC Firewall maintenance – Date Posted: December 29, 2010
UBC wireless networking will not be available. Specified Date: Dec 30 08:00-13:00

UBC SAN maintenance – Date Posted: December 28, 2010
The following services may be unavailable: Library systems CWL WebCT Vista Exchange e-mail P: and U: drive access Specified Date: Dec 29 09:00-12:00h

UBC Blackberry Enterprise Server – Date Posted:
Blackberry devices won’t be able to send or receive messages. Specified Date: Scheduled for Dec 29 13:30-15:30h

Faculty of Medicine services unavailable – Date Posted:
The following services may be unavailable: ACM (Active Content Manager – web editing) CFAD STAR IDEAL PBL (Problem Based Learning) Sharepoint Specified Date: Scheduled for Dec 29 07:30-14:00h

UBC SAN upgrade – Date Posted: December 27, 2010
SAN upgrades may affect access to P: and U: drives Specified Date: Scheduled for Dec 27 07:00-08:30h