Information Technology

Psychiatry IT provides support to over 140 University owned computers and their users (Nov 2019) on the Psychiatry network.  We also assist all department members with finding computing resources that match their needs and situation.

Please see the menus for commonly requested information or contact us if you can’t find what you need.

Psychiatry IT Service bulletins

Server failure – Date Posted: November 16, 2010
One of our AD Server stopped working, no P & U drive is available from 2:45pm. SPSS & Sophos will fail while this server is off. Date: 3:00pm 2010.11.16 Resolved at 10:00pm Nov 16

Server Maintenance – Date Posted: November 10, 2010
The Faculty of Medicine’s IT department is performing quarterly maintenance of its servers on November 11th 9:00 a.m. to 9:00 p.m. During this time P: and U: drives will be intermittently unavailable.

“Drive Letter Access Component’ add-on error after upgrading Internet Explorer IBM/Lenovo computers – Date Posted: April 21, 2010
After updating Internet Explorer, to version 8, on some IBM/Lenovo computers, you may get an error message, when starting Internet Explorer. The error message says; This add-on can cause Internet Explorer to stop responding or crash The ‘Drive Letter Access Component’ add-on version ’1.0.0.1′ published by Sonic Solutions’ is not compatible with Internet Explorer 8. […]

Diamond Health Sciences Centre and David Strangway Building networking – Date Posted: April 11, 2010
After Saturday’s network migration, by the Faculty of Medicine IT department, members of Psychiatry, in Strangway and Diamond buildings continue to have some networking difficulties. At this point; * we are unable to remotely connect to diagnose and resolve individual issues * print jobs, which pass through our servers, before being sent to your local […]

Interchange E-mail – Date Posted: February 17, 2010
Currently there is a delay in sending email via UBC Interchange email server. We have informed UBC IT and created a service ticket on this. Resolved: 2010.02.17 9:30AM