The Psychiatry IT team provides support to over 140 University-owned computers and their users on the Psychiatry network. We also assist all department members with finding computing resources and solutions that match their needs and situation.
SUBMITTING A REQUEST FOR IT SUPPORT
If you require assistance from Psychiatry IT for issues related to email, UBC-owned computers or laptops, or other IT tools maintained by the Department, please submit your request to email@example.com or call 604-827-5695 with the following information:
- Your name and contact information
- Asset number of your computer (bottom of laptops and notebooks)
- A detailed description of the issue, and if possible, a screenshot of any error messages (Windows Snipping Tool or macOS Grab) or other details
- How this issue is impacting your work
Service hours are Monday to Friday from 7:30am to 5:00pm. The Psychiatry IT team will get back you as soon as possible to assist in resolving the issue. Please also visit the Service Bulletins for further information on Department-wide technical issues or updates.
PSYCHIATRY IT ADMINISTRATION TEAM
Colin Bryant, Computer and Communications Systems Manager
Office Line: 604-822-7374
Allan Kwan, Information Systems Specialist
Office Line: 604-827-5695
UBC Psychiatry Information Technology
2255 Wesbrook Mall
Room 2C1 - Detwiller Pavilion
If you would like additional information or instructions but do not require Psychiatry IT assistance, please see the options below. If you need assistance, please submit a request as outlined above during regular business hours.