Psychiatry IT Support

 

 

The Psychiatry IT team provides support to over 140 University-owned computers and their users on the Psychiatry network.  We also assist all department members with finding computing resources and solutions that match their needs and situation.

 

SUBMITTING A REQUEST FOR IT SUPPORT

If you require assistance from Psychiatry IT for issues related to email,  UBC-owned computers or laptops, or other IT tools maintained by the Department,  please submit your request to psychiatry.it@ubc.ca or call 604-827-5695 with the following information:

  • Your name and contact information
  • Asset number of your computer (bottom of laptops and notebooks)
  • A detailed description of the issue, and if possible, a screenshot of any error messages (Windows Snipping Tool or macOS Grab) or other details
  • How this issue is impacting your work

Service hours are Monday to Friday from 7:30am to 5:00pm. The Psychiatry IT team will get back you as soon as possible to assist in resolving the issue. Please also visit the Service Bulletins for further information on Department-wide technical issues or updates.

PSYCHIATRY IT ADMINISTRATION TEAM

Colin Bryant, Computer and Communications Systems Manager

Office Line: 604-822-7374
Email: colin.bryant@ubc.ca

Allan Kwan, Information Systems Specialist

Office Line: 604-827-5695
Email:allan.kwan@ubc.ca

 

MAILING ADDRESS:

UBC Psychiatry Information Technology
2255 Wesbrook Mall
Room 2C1 - Detwiller Pavilion
Vancouver, BC
V6T 2A1

 

Please visit the Psychiatry IT Service Bulletin for up-to-date information on Department or UBC-wide technical issues, news, resources and updates.

 

 

 

If you would like additional information or instructions but do not require Psychiatry IT assistance, please see the options below. If you need assistance, please submit a request as outlined above during regular business hours.