Always contact Psychiatry IT before installing or removing any software from your computer.
Psychiatry IT installs software and security patches, and maintains security settings based on our record of installed software. Generally, software is licensed for installation onto one computer, and you do not own the software. Some software is available through UBC campus licensing for computers on our network, at greatly reduced prices. Please contact Psychiatry IT for details.
Psychiatry IT currently supports Firefox, Google Chrome, Edge and Internet Explorer.
Office 2019 is installed on all new computers, but will install Office 2016, by request. Your computer must be on a UBC network, periodically, for Office to continue working.
OTHER MICROSOFT SOFTWARE
Psychiatry IT can install Microsoft Project, Visio etc. for free on UBC owned computers.
MATHEMATICAL AND STATISTICAL SOFTWARE
MATLABis available for all faculty, staff and researchers for non-commercial teaching and research purposes.
SAS may be used by UBC staff, faculty, employees, and students and only for non-commercial Teaching and Research and/or Administrative purposes for UBC.
SPSS Statisticsis available for UBC owned computers.
Maple may be used on UBC owned computers: computer labs, computers purchased under grants, departmental laptops, etc. Faculty owned computers: personal or office computers.
UBC IT offers many Adobe products, including Acrobat, Photoshop and Illustrator. It is free for staff and faculty, on UBC owned computers.
Anti-Malware solutions are available to help prevent cyber-attacks.
NVIVOis available for UBC owned computers.
Screen Capture software(Snagit & Camtasia)are available to active UBC staff, faculty or students.
Remember to please contact Psychiatry IT before installing any software to your work computer!
MICROSOFT KMS ACTIVATION
Software requiring KMS activation (currently Windows 8.1 and all versions of Microsoft Office) will check with the UBC KMS server every 7 days and renew their lease. This is only possible while connected to our wired network. A lease renewal does not occur within 180 days, you will get reminders for 30 days. If lease renewal doesn’t happen after the 30 day reminder period, your software will stop working.
Software skills courses are available to UBC faculty and staff through LinkedIn Learning here (CWL login required).
When your Psychiatry-owned computer or laptop is set up, Windows will be activated however it must be connected to the UBC network periodically in order to remain active.
Psychiatry IT prepares all new computers with Windows 10:
- Right click on the start button to get to the usual control panel options.
- If your default printer is not on and awake when Psychiatry IT upgrades your computer, it may not be the default printer after the upgrade.
Windows 8.1 became our default operating system in Fall 2013. In order for our existing management systems to work and to make the transition easier for users of older Windows operating systems, your computer will go to the traditional desktop, after you log on. Tablet users should drag up, from the bottom edge of the screen, to enter your logon username and passphrase. See the tips below to help you get going. We will no longer support Windows 8.1 or allow it on our network after January 10, 2023.
Windows 8.1 has two main operating modes. In its desktop mode (default on Psychiatry supported computers), it looks and functions much like earlier versions of Windows, with traditional windows desktop programs. The Metro mode is more like a tablet computer or smart phone and is optimized for touch screens. It works with "apps" which have been specifically designed for it. You can split screen the two modes (desktop and Metro) with themselves or each other.
LOGGING ON & LOCKING
- Desktop and Notebook: Hold the Ctrl-Alt-Delete keyS at once to display the logon screen.
- Tablets with Windows Security button: Hold the Windows Security button (bottom centre on Surface Pro tablets), then press the power button (top right edge)
- Locking: When you need to protect information on your screen, from unauthorized eyes, hold the key, then press <L>, to lock the computer. Unlocking is just like logging on. You can also lock Windows with Settings > Power on your charms bar.
STARTING A PROGRAM/APP
- Mouse/Touch screen: Click the icon at the bottom left of your screen, then click the program/app. If your program/app is not shown, click the All apps down arrow (bottom left), to display all installed programs/apps.
- Keyboard: Press the key, then begin typing the program/app name. Cursor down the list and press <Enter>.
The charms bar provides access to search, change settings or shutdown your computer. Search ( + F is more direct) will search a variety of places including the internet and your files. You can limit what is searched by clicking Everywhere and selecting another option.
SWITCH BETWEEN ALREADY-RUNNING PROGRAMS
This is both a place to start programs and applications, but also can show live information (e.g. weather reports), particularly from internet sources. These tiles can be re-arranged by dragging them to the group that you want them in. Right click a tile to get more fine grained control, access options and add programs/apps installed but not shown.
WINDOWS 8.1 METRO
- Touch: Drag inward, from the right edge to open the Charm bar, then tap the icon.
- Keyboard: key, start typing the App name, down cursor to it and click <Enter>.
- Mouse: Hover your mouse in the top or bottom right corner, to open the Charm bar, then click .
ACCESS CONTROLS OR OPTIONS
- Touch: Drag inward a little bit, from the top or bottom edge of the screen
- Mouse: Right click
- Touch: Drag inward, from the right edge to open the Charm bar, then tap Devices > Print and select the printer.
- Keyboard: Hold key + C (charms), cursor to "Devices", press <Enter>, cursor to "Print", press <Enter> and select the printer.
- Mouse: Hover your mouse in the top or bottom right corner, to open the Charm bar,then click Devices > Print and select the printer.
SPLIT SCREEN APPS
- Touch: Drag inward over halfway, from the top of the screen. This will shrink the application, so that it can be dragged to the side. Then you can touch the blank part of the screen to start a subsequent app.
- Touch/Mouse: Drag from the top to the bottom of the App
- Keyboard: Hold the <alt> key, then tap <F4>.
This traditional desktop mode (as seen in Windows Vista and Windows 7) allows you to run existing programs and some new ones.
TURN OFF COMPUTER
- Touch - Swipe in from the right, to get to the Charms bar. Click Settings > Power.
- Keyboard - Hold the key, then tap "C", to get to the Charms bar. Click Settings > Power.
- Mouse - Right click the key, then then select Shutdown or sign out.
A file can still be double clicked in the File Explorer (), to start them with the default program, for your file type (e.g. SPSS or Word). From the file explorer, you can also right click on the white space and select New, to start a new file.
- Starting 1- See General (above)
- Starting 2 - Hold the <ctrl> key then press <esc>. Try a second press of the <esc> key, while continuing to hold the <ctrl> key.
- Touch - when your favourite program is running, press and hold it's icon, on the task bar (bottom), then “Pin this program to the taskbar”
- Mouse 1 - When your favourite program is running, drag the icon onto empty desktop to make it always show on the task bar (bottom of screen).
- Mouse 2 - Right click the program's icon on the task bar (bottom). Left click on "Pin this program to the taskbar.