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UBC Psychiatry IT: Memos & Updates | May 2024

Important Action Required: Secure Your CWL Account Immediately

UBC is seeing a significant increase in targeted phishing attacks resulting in compromised accounts in certain groups. Out of an abundance of caution we are requiring that you reset your CWL password immediately, unless you have already changed it after April 1, 2024   

How to Reset Your CWL Password:  

  1. Navigate to CWL myAccount in your web browser    
  2. Log in using your current CWL username and password.   
  3. Once logged in, locate the “Change Password” section within the left-hand menu.   
  4. Enter your current password in the designated field.   
  5. Create a new, secure passphrase and enter it in the “New Password” field. Refer to the tips below for creating a strong passphrase.   
  6. Re-enter your new passphrase in the “Confirm Password” field.   
  7. Click “Update” to finalize the password change.   

Choosing a Secure Passphrase:  

  • Aim for a passphrase that is at least 15 characters long.    
  • Do NOT partially re-use a previous password by adding numbers or special characters at the end.   
  • Use a combination of uppercase and lowercase letters, numbers, and symbols for maximum security.   
  • Avoid using personal information like birthdays, addresses, or pet names.   
  • Craft a passphrase that has personal meaning to you but isn’t easily guessed by others.   

If you encounter any difficulties during the password reset process, please contact the UBC IT Service Centre at 604.822.2008 in Vancouver, and 250.807.9000 in the Okanagan.    Thank you for your cooperation in keeping the UBC community safe.   

*ATTN* Scheduled Power Outage – May 4 – 6am – 10pm

Temporary power shutdown for Koerner, Purdy and Detwiller building. Please be sure to SHUTDOWN your computer at the end of day Friday May 3 to prevent possible damage to equipment.

Psych IT will be powering down major systems Friday evening. PLEASE NOTE: remote desktop access will not be available during this down time.  

Pending BC Hydro work completion, Psych IT will then proceed to restore all IT services.

If you have any questions or concerns, please reach us at psychiatry.it@ubc.ca

Sincerely,

Psychiatry IT
psychiatry.it@ubc.ca
604.827.5695

The UBC Department of Psychiatry Administration Office respectfully acknowledges the land on which we live, work and play is the traditional, ancestral, and unceded territorie